A team of senior managers from the High Tech division of ABM Solutions in the US has visited the company’s newly acquired data centre cleaning specialist in the UK to discover more about the technical cleaning services the business now provides.
ABM UK acquired 8 Solutions in October 2016, forming a new company, ABM Critical Solutions to deliver technical cleaning and M&E services designed specifically for its data centre portfolio.
In the US, ABM’s clients operate over 30 million square feet of data centre space, and the visit was intended to help the senior managers better understand the capabilities of the Group’s technical cleaning teams, as well as how to advise clients on ways of mitigating and reducing the threat and risk of contamination.
David Hogg, Managing Director of ABM Critical Solutions, says inadequately cleaned data centres can create major operational outages: “Such an eventuality would have drastic consequences for the many thousands of businesses that use ABM-serviced data centres in the US.
“The demand for data centre facilities is ever-increasing, and to cope with this demand operators are growing the density of IT equipment at their sites,” he says. “The denser equipment is more susceptible to contamination which is why we clean down to a contamination particle level size of 0.5 microns, one hundredth the width of a human hair. Therefore, technical cleaning undertaken to a specific criteria becomes a critical element of a data centre’s everyday operation.”
The four senior managers spent three days with ABM Critical Solutions: two days on-site at the firm’s purpose-built ‘mock’ data centre training area; and the final day visiting one of ABM Critical Solution’s high profile FTSE100 clients to see the cleaning practices in action.
Jason Linton, ABM Regional Data Centre Subject Matter Expert based in Austin, Texas, who attended the training, says the visit enabled a greater understanding of how each team operates and specific customer needs: “Bringing a broader knowledge base and expertise to our customers will be a direct result of this initiative, and we can add even more value to our customers with critical environments.”