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Features January February 2008

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Are you fuelling the UK’s £100M pollution problem?
By Andy Thompson, Market Development Manager, Kingspan Environmental Division responsible for brands: Klargester Environmental and Titan Pollution Control – leading manufacturers of oil separators
Did you know that the annual cost to UK businesses of cleaning up oil and fuel pollution in water is estimated at a hefty £100m?
And it is believed that more oil ends up in the world’s oceans from waste oil contamination via drains, and thence watercourses, than from any other source.
Oil and fuel pollution in drains and water courses is most commonly associated with contaminated surface water from vehicle use, so sites which are most at risk include car parks, roads and petrol forecourts.
New legislation from Europe (EN 858) and the Environment Agency (PPG3) has been introduced which means that any site where there is a risk of surface water contamination by oil must now have preventative measures in place. Only separators that are on the Environment Agency approved list can be sold in UK.
However, despite this, there are concerns that measures that have been implemented are either inadequate, or are not being properly maintained.
Separators
Low risk areas, such as small car parks (less than 15 spaces), may need only a simple solution such as permeable surfaces or infiltration trenches.
But areas such as large car parks and vehicle maintenance yards require a more robust solution for dealing with oil spillages. For all these situations it is now mandatory to install a separator (formerly known as an interceptor).
Separators are large underground tanks that prevent any pollution reaching drains or ground water by treating contaminated run-off and safely retaining oil until it can be removed.
According to Mike Norton, our technical director, although separators are now fairly commonplace, they are also very specialised. He advises: “It’s important that the correct type and class of separator is installed.
“A thorough risk assessment should always be conducted beforehand and regular ongoing maintenance is also required to ensure efficient working, best practice and safety.
“We have seen units installed in situations where operating regimes permit more oil than water to be fed to separators. Clearly, they cannot operate in this scenario.”
According to Norton: “All separators should be inspected every six months, or in accordance with the manufacturer’s instructions, to ensure that they are working correctly and to remove any oil or silt.”
If a separator is not cleaned regularly, oil or silt will back-up and it will stop working. In those instances, fuel and oil will simply bypass the separator and discharge directly into groundwater – which is both illegal and an environmental hazard.
One way to guard against any failure of the process is to fit the separator with a warning system to prevent oil from overflowing. Both PPG and EN858 recommend oil level alarms are fitted to all separators.
“If in doubt about the presence or otherwise of a separator, the site manager should review the site’s drainage layout drawings. These will allow you to identify their exact location; otherwise the only visible sign at ground level will be a manhole cover,” adds Norton.
Details:
www.klargester.com
Klargester 01296 633 000
www.titanpc.co.uk
Titan 01264 353 222

Not all FMs prepared for changes in waste law, says PHS Survey
Despite the fact that changes to the EU Landfill Directive on 30th October 2007 place a new, legal obligation upon organisations to “pre-treat” waste sent to landfill (which in most cases means segregating and recycling what we can first), only a little over half of facilities managers are aware of this fact, and knowledge of how to comply is sporadic, according to the 18th PHS Quarterly FM Survey, published in November.
The Survey, in which 200 UK facilities management professionals were interviewed in August 2007, investigated organisational awareness of the surge in new and amended waste legislation in recent years, and how FMs are responding to the challenges presented. It revealed that we’re better informed about some laws than others, and that FMs should be more pro-active in preparing for new laws affecting waste management, before they come into effect. Especially so, when there are plenty of government and other good websites available to help.
In respect of the Landfill Directive, only 56% of interviewed FMs were aware that a change had taken place, which would have implications for their organisations’ waste management procedures. Of these, 28% knew (or guessed) that they had to reduce the amount of waste going to landfill, a quarter knew that they had to recycle what had to be recycled, 20% knew that they had to segregate waste and just 16% were familiar with the central point – the need to “pre-treat” waste. And, despite the looming deadline for compliance at the time of interview, over half the survey respondents were either still planning or were unsure about what they’d be doing about it.
Awareness of the Producer Responsibility (Packaging Waste) Regulations 2007 (AKA the Packaging Regulations) was slightly better at 63%, which is a little surprising as not all businesses are equally affected. They apply to any business producing more than 50 tonnes of packaging a year, with a turnover exceeding £2 million. Awareness was greater in the private sector portion of the sample (70%) than in the public sector (55%), most likely because more private sector respondents manufactured or distributed products that need packaging (43%) compared to public sector respondents (9%). However, again, nearly a quarter (22%) of ‘aware’ respondents were still unsure about what they had to do to comply.
The Waste Electronics and Electrical Equipment Directive (the WEEE Directive), which came into effect on 1st July, was better known - by 83% of the survey sample. This stipulates that organisations may no longer dispose of redundant IT equipment like printers, computers and fax machines with their general waste and, encouragingly, the specialist nature of this type of waste was recognised by most. Sixty five percent of ‘WEEE aware’ respondents said they passed their redundant IT equipment to a dedicated computer recycler.
The survey also indicated the emergence of a strong organisational recycling culture in the UK, with recycled waste ranging from paper (88%), cardboard (74%) and cans (50%) through to printer cartridges (7%), oils (2%) and polystyrene (1%). Added to this, a healthy 42% of respondents said they had a waste compactor or baler on site, which probably reflects the rise in taxation – including Landfill Tax - employed by the Government, alongside legislation, to change our waste disposal habits.
Peter Cohen, chief executive of the PHS Group plc, comments, “The PHS Quarterly FM Survey was launched for the benefit of our customers, to reveal interesting and relevant facts for Facilities Managers about their industry and about the practices and opinions of their peers. We hope the results of this survey will inform and support the business community in reviewing waste management practice, in line with current legislation.
For further information please contact: KellyAnne Ralph, PHS Group plc, tel: 029 2080 9090, email: kellyanneralph@phs.co.uk

Sent to Coventry!
Carpex & Windex 2008
dates & smart new venue announced
Carpex & Windex, the UK’s largest specialist exhibitions for professional carpet and window cleaners have announced dates for 2008. A new state of the art venue has been chosen and to top it all, exhibitor numbers look set to give the last events held in 2006, a real run for their money!
Taking place on 27th and 28th March next year, the shows, both organised by Quartz Publishing & Exhibitions Limited, (organisers of The Cleaning Show and publishers of C&M magazine) will be held for the first time at the multi-purpose Ricoh Arena in Coventry. Since opening for business in the summer of 2005, the £113 million development has proved a huge success attracting more than 1 million visitors in the first 12 months.
Carpex is sponsored by the National Carpet Cleaners Association (NCCA) and will provide a unique opportunity for everyone involved in carpet cleaning, maintenance, restoration and flooring to conduct business, network and to keep up to date with the latest industry developments. Products and services for all aspects of carpet cleaning will be on show including cleaning machinery, fire and flood restoration products, carpet cleaning chemicals, steam cleaners, vacuum cleaners and more.
Windex will be co-located with Carpex and is sponsored by the Federation of Window Cleaners. Targeted at window cleaners, contract cleaners and facility managers, the show will bring together the window cleaning industry’s decision makers all under one roof. Showcasing abseiling equipment, ladders, squeegees, waterfed pole systems and safety equipment, Windex will also be host to product demonstrations and the popular window cleaner of the year competition! Both exhibitions will include an extensive free seminar programme over the two days.
Back in 2006, the shows saw around 50 companies exhibit covering a vast array of products and services all specific to the two fields. Not just local either, Carpex and Windex welcomed attendees from several countries including Zimbabwe, the U.S.A, Israel, Nigeria, Germany and the Netherlands to name just a few.
Exhibitors were delighted with the number and quality of visitors at both shows. Commenting on Carpex, Peter Holt, managing director of Truvox International said: “We had a terrific reaction to the revolutionary new Cimex Encapsulation at Carpex. There was a near-constant flow of quality visitors to the Truvox stand throughout.” Meanwhile, Matt Hodgkins, National Sales Manager at Unger UK said: “Windex 2006 was even better than 2004. It was an extremely busy show and was well attended by window cleaners from all sectors, independents through to national organisations. We made sure we were one of the first companies to book our stand for 2008 as we are really looking forward to the next show.”
Amongst other big industry names to have booked space already are Prochem Europe, Envirodri, Vax Commercial, Sebo, Tucker Pole Systems and Dry Fusion.
Martin Scott, Event Director, commenting on next year’s shows said: “Having started to talk about Carpex and Windex just 14 days ago, over 20 stand spaces have already been sold. With a start like that I’m expecting a very busy event indeed with exhibitor and visitor statistics to surpass those of previous years.”
Martin continues: “I believe that the new venue will be a great plus for the shows too. The Ricoh Arena is really quite unique. Its modern facilities are very impressive and the exhibition halls have been designed to meet the needs of the most demanding exhibitor… even the longest window cleaning pole won’t prove a problem there! Joking apart, a major advantage is the arena’s location. Within two hours drive for almost 75% of the population in England, set at the heart of the motorway network and less than 30 minutes from major train stations and international airports, the venue will be easy to reach for exhibitors and visitors alike wherever they are coming from.”
Carpex and Windex are free for qualifying businesses to attend. Visitors to both events will be able to pass between the shows providing the very broadest business forum of its kind for these two market sectors.
For further information about the shows see www.carpex.co.uk or www.windex.co.uk. Alternatively call Martin Scott on telephone 01895 454438 or email him at martinscott@quartz.uk.net
Windex Exhibitors
Aquafactors Direct Limited
Tucker® Poles Systems UK has been a trading name for Aquafactors Direct Limited for nine years. However, the company has decided to revamp its corporate identity around the Aquafactors name to be more representative of the high level cleaning equipment market’s shift to a wider range of technologies and water treatment systems. The new image will be seen at Windex together with a number of other changes.
A new carbon fibre pole will be on show. This has received much adulation during independent trials.
Also, on the Aquafactors stand will be details about the correct set up and operation of water treatment equipment. Visitors are invited along to the Aquafactors Direct stand for a no obligation evaluation of their water treatment equipment.
Bayersan Ltd
Bayersan Ltd is a window & floor cleaning equipment manufacturer based in Istanbul, Turkey. The company will exhibit a full selection of its products including; Floor and window squeegees (swivel and stainless steel), scrapers, blades, telescopic poles and handles, floor pads, mop & mop holders and T-holders.
Cleaning Spot
Cleaning Spot is a London based company which specialises in the supply of the widest range of water-fed cleaning poles within the UK.
During Windex 2008, Cleaning Spot will launch its new Pro-Compact II trailer system in addition to the new WASH2O Compact II trolley. Visitors will also discover the unique Variflo+ electronic controller and much more…
Clear View Plus
At Windex 2008, Clear View Plus will be showing their newly released Infinity series 2, heated pure water system. The system is complete with a new digital pump controller and an upgraded water heater.
Despite their designer looks, the three tank sizes of concept 2O™ systems are all capable of delivering well in excess of 3 million litres of pure water in their lifetime.
Further to the release of the infinity series 2, visitors will also be able to benefit from special show offers and save significantly on Concept 2O™ system purchases.
Ettore Window Cleaning Tools Ltd
If you are a professional window cleaner, Ettore Window Cleaning Tools Ltd not only offers great tools for the job, but also provides free membership of the rapidly-growing Ettore Members Club.
The club which was launched at Windex 2006, provides members with exclusive offers and advice totally independent of turnover, number of employees or spend. Proving to be very popular, the club has over 100 new members joining every month.
Member benefits include exclusive offers and advice, regular prize draws and access to the Ettore online forum where members can exchange information and experiences with fellow window cleaners.
The Ettore range will be on show and includes Squeegees, T-Bars and Washers, Reach Poles, Scrapers, Buckets, Belts and Holsters, Dusters, Cloths and Soap.
Established Products & New Launches
Pure Freedom will be showcasing its ever growing product range. Many years of engineering experience enable Pure Freedom to design and build what are possibly the best value for money window cleaning and valeting products available.
On display will be well established products such as the market leading Freedom Trolley and vehicle mounted systems together with new launches.
Pure Freedom’s products are known for durability, ease of use and superb value.
Unger UK Ltd
Unger UK Ltd will be showing a selection of innovative and award winning cleaning tools on its stand at Windex 2008.
Pride of place will go to Unger’s HiFlo CarbonTec water fed pole system, winner of the coveted Innovation Awards, Hand Tools Category at the UK Cleaning Show in March 2007.
Unger will also be showcasing its new HiFlo Advanced and Advanced+ telescopic pole ranges. The new poles have been launched by Unger to expand its range of water fed poles and complement the flagship CarbonTec pole system.
Additional highlights from Unger’s Professional Glass Cleaning range include the lightweight ProTrim10 Scraper with a 10 cm blade and integrated blade protection for user safety.
Unger will display cleaning solutions for windows, high access areas, floors and outdoor cleaning.
Window Cleaning Warehouse
Window Cleaning Warehouse will be launching three innovative cutting edge products at Windex 2008. All three products will be new to the U.K and exclusive to Window Cleaning Warehouse.
ULTRA PURE R/O is the ultimate pure water delivery system. It produces an incredible 500 litres of ultra pure water an hour which is equal to 12,000 litres a day!
The DURApole is a rigid lightweight carbon fibre telescopic pole with a lifetime guarantee on its DURAclamp locking system.
Finally the interLOC Tank System will be unveiled exclusively at Windex 2008! This exclusive new interlocking and pumping water transportation system will be available for the first time in the U.K.
Carpex Exhibitors
Ashbys Cleaning Equipment
Ashbys Cleaning Equipment will show their new carpet cleaning equipment for the first time. Ranging from dual operator truck-mounts through to high performance portable extractors and hand-held spotting machines, the entire range incorporates innovations unique to Ashbys. A steam-boosted hot water extraction option is available on every machine including the small spot cleaning extractors.
Ashbys have also established a pure-water reach and wash window cleaning division which offers portable or van-mounted equipment using either reverse osmosis or de-ionising resin systems. Demonstrations and full details will be available at the show.
Dry Fusion
Dry Fusion UK will launch two innovations at Carpex 2008.
The Dry Fusion Cleaning System has been developed to include the ‘Pure’ range of cleaning products. The ‘Pure’ range is odourless, colourless and more environmentally friendly yet still produces the best cleaning results around!
As with all Dry Fusion approved cleaning solutions, the new Bactoshield OV formulation has been independently tested by the Woolsafe Organisation and has been certified as ‘Woolsafe Approved’. This allows Bactoshield OV to be used on a wide range of natural and synthetic floor coverings.
Nilfisk-Advance
The Nilfisk–Advance portfolio includes a comprehensive range of carpet care, industrial vacuum cleaners, floor machines, walk behind and ride on scrubber/dryers and sweepers which all offer greater levels of productivity and cleaning power.
At Carpex 2008 Nilfisk-Advance will be exhibiting their extensive range of carpet extractors including the fast and effective AX 410 model. This model is mains operated and has a dual function, renovation or maintenance mode plus on-board accessories. Also being exhibited will be the battery powered AX 650 walk-behind model and ride-on BRX 700.
Amtech UK Ltd
Amtech UK Ltd will give visitors the chance to see and test the all new patented technology “PERFECT HEAT” from CFR & POWR-FLITE carpet extraction systems. The new systems boast cleaning pressure of 500psi and temperatures never seen before from a portable extractor.
Also on show will be the Patented CFR Pro 500 Ozone Assisted cleaning system which is industry recognised as the most effective chemical free system effective in the control of Allergens, Volatile Organic Compounds (VOC’s) and organic Micro Contaminants.
Other highlights will include the all new ONE STEP Premium Line and RID-A-GUM.
Prochem Europe
Prochem Europe is one of the country’s most prominent developers and suppliers of professional cleaning systems.
While showcasing its comprehensive programme of machines and chemicals, Prochem Europe will focus this year on its new Procaps solution. This soil encapsulating spray cleaner for interim carpet maintenance leaves carpets clean and dry in 20 minutes and gives enhanced soil resistance.
Company personnel will be on hand to field visitor enquiries about truck mount cleaning as well as training.
SEBO UK
Key highlights of SEBO’s stand will be:
SEBO BS 36 & 46 twin motor uprights which are purpose built for heavy duty use. Durable and reliable they are easy to maintain and offer high cleaning productivity.
SEBO DART twin motor uprights will also be on show. They are designed to be lightweight and
comfortable to use for prolonged periods.
Last but not least is the DUO brushing machine. The DUO has
contra-rotating brushes which work SEBO DUO-P carpet cleaning powder into the carpet pile.
Spray Systems
At this years Carpex exhibition, Spray Systems will be introducing the new stainless steel ‘Airofog’ sprayer range. These high-grade, industrial strength 5L & 10L sprayers are fitted as standard with a full repair kit, chemically resistant Viton seals and a solid brass pump assembly.
Also on show will be a variety of cold ULV misters and thermal foggers. The foggers will all be on the stand, enabling visitors to get ‘hands-on’ with the products.
The ‘Verispray’ is a 20 Litre, portable, stainless steel electric spray unit, designed for the application of treatment chemicals such as stain resistant and anti-static.

‘Going Green’ - a priority with firms
- Mark Austin, Business Development Manager for leading office design and fit-out specialists Advanced Interior Solutions says “this is a subject that is obviously growing in importance to employers; we know from the help that our clients are requesting that “going green” is becoming as much of a priority as improving staff productivity and creating the right impression in the workplace.”
- As Mark says, “we all realise the importance of protecting the environment for future generations but thinking “green” will improve your company image, reduce your operating costs and impact positively on productivity with a happier, healthier workforce. And remember, there is 100% enhanced capital allowance in the first tax year on investments in energy saving equipment.”
- Some simple steps can help greatly with reducing your company’s energy usage. Use high efficiency fluorescent lights; more of the consumed energy is converted to usable light and less to heat, which also means less work for the air conditioning unit. Dimmable and individual controls help to reduce unnecessary usage, or consider automatic switching by movement sensor in open plan areas where practical. You can also lower energy use by making the most of the natural light available with good design, maybe even light pipes and light shelves, rather than relying totally on artificial lighting.
- A building prone to heat gain can reduce reliance on the cooling system with the use of specialist paints. You could always go literally “greener”, the right trees and shrubs outside can provide shade for a building where heat gain is a problem and of course indoor plants will aid air purification. Often overlooked but an effective measure is to simply check your systems’ timers are adjusted to the optimum for how the building is actually used. Fresh air can be introduced to your workspace with the use of passive ventilation systems with heat recovery, extracting heat from warm moist air to pre-warm cooler incoming air.
- Washrooms can now be more efficient with the use of low flush toilets and waterless urinals. Reduced flow taps will save on water consumption and sensor taps that cannot be left running by mistake are becoming increasingly popular. Remember energy efficient kitchen equipment as appliances are replaced and even simpler; avoid overfilling kettles when preparing tea and coffee.
- If you are planning an office refurbishment or fit-out ask your office designers to provide you with floor plans that allow for flexibility and future change. Investigate the possibility of re-using existing furniture, refurbished items or furniture produced from recycled materials. Office furniture should be hardwearing and easy to maintain to ensure longevity plus you can do your bit for the environment and those less fortunate by donating unwanted furniture, IT equipment and appliances to charity. Your designers can also specify carpet and flooring that is produced from recycled materials and advise you on patterns that will create the least amount of wastage.
- The team at Advanced Interior Solutions can help you achieve your “green” aims with their award-winning office design and fit-out services. With nearly 30 years experience of delivering efficient workplace solutions they are well placed to advise on sustainability within your office environment.
- Further Information is available from:
- Advanced Interior Solutions Limited
- Tel: 01494 450722
- solutions@advancedinteriors.net
- www.officerefurbishment.co.uk

28% Growth in construction deaths sparks new inspections
Stephen Williams, HSE Head of Construction
Last year the number of deaths in construction rose by a massive 28% to a total of 77 workers. Although this figure is still lower than five years ago, worryingly it is the first time in five years that the downward trend in deaths has been reversed, and most of these deaths were in the refurbishment sector.
Last year alone 39 workers died in refurbishment, accounting for just over half of all construction deaths and representing a 61% rise from 24 deaths in 2005/06.
Throughout February our inspectors will be carrying out a rigorous ‘Falls and Trips inspection initiative’ focused directly at refurbishment construction sites across the UK. Inspectors will arrive unannounced and take enforcement action where they find unacceptable and unsafe work practices taking place.
In Summer 2007, during another similar inspection initiative, we carried out over 1586 inspections and the results were startling. We took enforcement action at nearly one in three sites inspected and 244 prohibition notices were served, stopping work on site instantly. We certainly do not wish to see the same level of bad practice this time around, however, if we do, we will not hesitate to take firm action against those who flaunt safety precautions.
Work at height remains our biggest concern and falls from height will be the focus of inspections. Over half of the enforcement action taken during the summer inspection initiative was against dangerous work at height, which last year killed 23 workers and was responsible for over 1000 major injuries. Inspectors will also expect to see good site order to lower the risk of trips, which accounted for over 1000 major injuries.
If you are a principal contractor, you should:
Have a system for the procurement and control of contractors that includes arrangements to check the competence of workers
Actively monitor the work of your subcontractors
Ensure their safety standards are the same as yours
All duty-holders need to
Identify jobs that involve work at height and ensure that appropriate safety precautions are in place
Have procedures for the selection of correct equipment and ensure that the selected equipment is actually used
Communicate risk control measures to the workforce
Ensure workers are competent to use the equipment that has been correctly installed / assembled
Arrange inspection and maintenance of equipment as appropriate
Have a risk assessment in place that applies the Work at Height Regulations hierarchy available on the HSE website.
Plan how the site will be kept tidy
Traffic routes should be segregated from pedestrian routes
The logistics of material supplies and movements should be considered (what is to be delivered, when, and where it is to be stored), alongside waste control
Walkways and stairs should be kept free of tripping hazards such as trailing wires and loose materials. This is especially important for emergency routes
Work areas should be kept as clear as possible of unnecessary materials, equipment, debris and other hazards
21% of accidents reported to the Electrical Contractors Association by members were caused because of a slip or trip. Good order is an issue all contractors can work together to improve.
My advice to all duty holders, and especially site managers and contractors, is to plan work carefully; use competent workers; if working at height use the right equipment; use it safely and keep walkways on site clear of obstructions.
Everyone on site should look out for the hazards they encounter and take a moment to help manage the risks sensibly. A fall could be fatal or change lives forever.

Network, community or fortress?
New research from Johnson Controls examines the workplace of 2030
The office as we know it is going to be transformed over the next 20 years, according to a new report published today by Johnson Controls Global WorkPlace Solutions. The Workplace Futures report examines how and why the global workplace is to change by 2030, helping industry to form a clear understanding of the forces driving workplace change.
In a unique look at the future of the workplace, the report shows that our working environments are set to continually adapt and will allow for more remote working, make use of technological advances and use renewable energy sources. The research explores the driving force of change on the global workplace within the fields of demography, economy, governance, environment, society and technology. One of the most likely prospects would see the 2030 employee increasingly restricted by time constraints in a workplace which will incorporate space for social interaction, be a place of equality and offer employees a greater choice of when, where and how to work. However, the outlook is not entirely positive and business could be facing some tough, worldwide conditions.
The report has been produced in collaboration with Professor John Ratcliffe, Chairman of The Futures Academy at the Dublin Institute of Technology, and explores three feasible scenarios of how the workplace could look in 2030. These scenarios were created using the Futures Methodology, which has been used extensively to understand tomorrow’s business mind by considering issues, trends and challenges. The first, ‘Jazz’, describes a competitive global village where the workplace is a network; ‘Wise Counsels’ depicts a secure, responsible workplace with a focus on work/life balance and the workplace as a community; and the third scenario ‘Dantesque’ is a fragmented world that values profit over employees and views the workplace as a fortress.
Both Jazz and Dantesque predict that global conditions will mean a turbulent time for business and their employees, with a dominating focus on profits rather than employees and an increasingly complex marketplace that is vulnerable to illicit activities. In these scenarios the world will see•increased poverty, isolation, the need for heightened workplace security, environmental problems and mass economic instability. Entrepreneurs and contingent workers replace multi-nationals, who fall out of favour due to their business approach, which results in environmental degradation and social neglect. The most probable future, of course, is likely to be a combination of events and conditions from all three scenarios.
From looking at all three scenarios, those responsible for providing working environments can understand and prepare for the challenges that the future could hold, including employee response to change, supporting globally fragmented clients, internal communication and aligning migration patterns with the changing market and the workplace.
The report‘s findings are based on in-depth research, ‘strategic conversations’, survey questionnaires, and a ‘futures workshop’, where academics and industry professionals discussed and analysed the emerging concepts, challenges and uncertainties surrounding the workplace change debate.
Dr Marie Puybaraud, Facilities Innovation Director at Johnson Controls Global WorkPlace Solutions, comments: “Workplace change and innovation are critical to the future of organisations in a dynamic, economy-driven and knowledge-based society. Managing change is a vital dimension underpinning the successful transition to new work styles, patterns and locations.”
Joint author of the report, with colleague Ruth Saurin, and Chairman of the Futures Academy, Professor John Ratcliffe, adds: “In the uncertain world of today and tomorrow, one major risk to business is being caught out by inevitable surprises. To avoid this, a new mindset reinforced by fresh ways of thinking about the future is needed by all those involved in constructing, occupying and managing the workplace. This report will enable the industry to face the challenges and grasp the opportunities that lie ahead over the next few decades. Businesses that can embrace these foreseeable changes will be at a competitive advantage.”
This report is the first in a series of three to be published by Johnson Controls in collaboration with The Futures Academy of the Dublin Institute of Technology. The second will focus on tomorrow’s sustainable workplace and the third on the future of technology.
This work complements the new vision recently launched by Johnson Controls - ‘Ingenuity Welcome’ – which recognises that people welcome innovation. Through WorkPlace Futures, Johnson Controls is identifying and understanding future trends for business and, as a result, the company will be able to provide ingenious solutions for its customers to meet the challenges of changing business environments.
Details:
•To purchase the full report, contact Marie.C.Puybaraud@jci.com.
• To find out more about research into facilities management and workplace innovation, visit www.facilitiesinnovation.co.uk

More funding needed for hospital cleaning
The CSSA and its members are concerned that the current, much publicised hospital “deep clean” programme will be an expensive waste of time if it is not followed up by concerted action to increase the frequency of day to day cleaning in hospitals.
Speaking today, following the unveiling of the Department of Health’s infection control strategy, the CSSA Director General Andrew Large said:
“Unless there's sustained funding of day-to-day hospital cleaning, then these deep cleans will prove to be a £50million flash in the pan”
The CSSA has recently established a healthcare task force to examine the whole area of healthcare cleaning. A major focus for that task force is research to estimate the cost of introducing a more frequent cleaning regime that would enable lasting improvements in the overall cleanliness of the NHS estate and support the fight against hospital acquired infection.
The recent Government announcement of up to £270 million per year, by 2010-2011, to improve infection control does not fully reassure the CSSA, as it is focused on medical staff increases and not on cleaning.
Andrew Large concluded:
“Contract cleaners believe that a substantial proportion of that extra funding should be directed towards increasing cleaning frequencies in hospitals so as to maximise the contribution of cleaning to the fight against hospital acquired infections.”
“We note that the NHS Chief Executive will be holding a cleaning Summit in the near future. The CSSA looks forward to being able to play a full part in that summit and to discussing how more frequent cleaning can aid the fight against MRSA, C diff and the other hospital acquired infections.”
If you would like to know more about the benefits that the association can bring to your business or are interested in becoming a member of the CSSA, please contact Andrew Large on 020 7920 9632 or email alarge@cleaningassoc.org. Alternatively, further information can be found on the website at www.cleaningindustry.org

Total Training Working At Height
The UK’s leading Industrial Rope Access specialists Total Access (UK) Limited, were recently employed to conduct vital cleaning, inspection and repair of this iconic structure.
The team of Industrial Rope Access Technicians abseiled down the South face of the clock to begin inspection, repair and cleaning work, to ensure the pristine condition of Big Ben for the 150th anniversary in 2009.
The hourly chimes and quarter bells ceased to ring while engineers replaced the bearings on the mechanism which operates both the hour bell and the clock itself, the first time that this has been done since it was installed at the Palace of Westminster in 1839.
This is only the 4th time in the clocks history that it has been silenced for repairs, in 1934, 1956 and 1990 and is the final phase of a refurbishment and cleaning process in the run up to the anniversary.
Mike McCann, Keeper of the Great Clock said: “We’ve never conducted this work programme before, there are no manuals, no drawings, and it should be interesting to say the least”.
The clock started keeping time again later into the first Saturday of the project when a back-up electrical system was installed to keep it running during the overhaul.
Total Access’s Managing Director and Chairman of IRATA Graham Burnett said: “We are delighted to have been involved in and trusted with this vital and historic work. For our company and the Rope Access Industry as a whole, this contract represents a milestone. The team were truly professional.”

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